At Sandhook, we strive to provide high-quality services. We understand that sometimes you may need a refund. This Refund Policy outlines the terms under which we issue refunds for our subscription-based services.
By using our services, you agree to the terms of this Refund Policy.
Our subscription services are non-refundable unless otherwise stated. If you are unsatisfied with our platform, we encourage you to contact our support team within the first 7 days of your subscription for assistance. Refunds will be issued only under the following circumstances:
Refunds will not be provided for unused portions of the subscription period. If you decide to cancel your subscription before the end of the billing period, you will still have access to the service until the end of that period. No pro-rated refunds will be issued.
If you believe you are eligible for a refund, please follow these steps:
If your refund request is approved, the refund will be processed to the original payment method. Please note that processing times may vary depending on the payment provider. Typically, refunds are processed within 5-10 business days.
We may update this Refund Policy periodically. Any changes will be communicated via email or posted on our platform. Continued use of our services after changes are made constitutes acceptance of the updated policy.
If you have any questions about our Refund Policy, please contact us at info@sandhook.com.