Privacy Policy

1. Introduction

Welcome to Sandhook! Your privacy is very important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services.

If you have any questions or concerns, feel free to contact us at info@sandhook.com.

2. Data We Collect

• Account Data: We collect your email address and other personal details to create and manage your account.
• Lead Data: Information related to your leads and contacts that you upload, including email addresses, names, and associated data.
• Email Campaign Data: Data related to your email campaigns, such as open rates, click rates, delivery status, and responses.
• Usage Data: Information about how you interact with our service, including browser type, IP address, device type, and non-personal usage data to enhance our service performance.

3. Data Usage

• To provide and improve the Sandhook service.
• To manage and optimize your email campaigns, including sending automated emails, tracking performance, and providing analytics.
• To communicate with you about your account, provide customer support, and send relevant updates and offers.

4. Data Retention and Deletion

• We retain your data for as long as your account is active or as needed to provide our services.
• If you delete your account, we will permanently delete your data from our systems, and it will no longer be recoverable.
• Once deleted, your information will not be used for any purpose, and you will no longer have access to any historical data stored in our system.

5. Lead Data & Privacy

Sandhook collects and stores lead data (such as email addresses and names) as part of the email outreach process. However, we do not track the identity of individual users who interact with the emails, unless they have opted into any tracking activities. We ensure that the data is used only for the purposes of delivering and optimizing email campaigns.

Any data collected by third-party providers linked to your email campaigns is governed by their respective privacy policies.

6. Your Rights

• Access: You can request a copy of the data we store about you at any time.
• Correction: You have the right to update and correct your personal and account information.
• Deletion: You can request the deletion of your account and all associated data at any time. Once deleted, your data will be permanently removed.
• Opt-Out: You can opt-out of email communications at any time by following the instructions in the email or by contacting us directly.

7. Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, or deletion. While we strive to protect your information, please note that no method of transmission over the internet is 100% secure.

8. Changes to this Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at info@Sandhook.com.